The Bowling Federation of Alberta has adopted a new method to handle the complaint process. For anyone that has a complaint related to an incident with The Bowling Federation of Alberta, please either click the link above or call the number below. If you have any questions, please contact the office at bfaexecdirector@gmail.com
Report a Complaint Online
Report a Complaint by Phone – 1-855-603-0483
When you Click the Report a Complaint:
You will be linked immediately to the Alberta Safe Sport Complaint Mechanism (ABSSCM) powered by ALIAS where you will fill out the online complaint form. The complainant will be contacted within 48 working hours; receivability conclusion target ≈ 10 business days (may flex based on party availability).
Case managers are experienced in helping victims of maltreatment, professionally and personally independent of The Bowling Federation of Alberta. They know and understand The Bowling Federation of Alberta Safe Sport policies. They are qualified and experienced in navigating complaints of maltreatment.
The Alberta Safe Sport Complaint Mechanism does not handle association/club level complaints or concerns involving procedure, team selection, suspensions, match or misconduct reports, or other complaint/concerns of this nature. These complaints should be sent to your local association/club according to their policies.
If you are unsure if your complaint constitutes maltreatment, please review the Alberta Universal Code of Conduct (AB UCC) and the Bowling Federation of Alberta Code of Conduct and The Bowling Federation of Alberta Discipline and Complaints Policy.
The Bowling Federation of Alberta abides by the Alberta Universal Code of Conduct (AB UCC) to guide the organization, our members, and our organizational participants in ensuring the safety and well-being of those associated with the sport of bowling
Each person has a responsibility to help keep the sport safe. Reports of maltreatment that come to the attention of any The Bowling Federation of Alberta Staff will be directed to contact ALIAS using the “Report a Complaint” button.
By providing you with this service, The Bowling Federation of Alberta is reaffirming its commitment to protect its members by providing a safe and positive environment within the programs, business, activities and events of the Organization.
For additional information about the ABSSCM/ABUCC, please click the link below to visit the Alberta Sport Leadership Association website.
Alberta Sport Leadership Association website